We value the trust you place in Balance Tech. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
Collection of Personally Identifiable Information
We collect personally identifiable information (name, email address, phone numbers, and other information from questionnaires) from you when you submit inquiries about our services.
Balance Tech does not sell, share, or in any other way transmit personally identifiable information (names, address, phone numbers, etc.) to any third parties not related to your engagement of credit consulting services with our firm. We do use your contact information to send you information regarding your inquiries and other pertinent communications relevant to the service we are providing you. You may always opt-out of receiving such information; see the Choice/Opt-Out section below.
Use of Demographic and Profile Data
In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users' activity on our website. We identify and use your IP address to help diagnose problems with our servers, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information.
We may occasionally ask you to complete optional information and surveys. Optional information and surveys may request contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our website, providing you with content that we think you might be interested in--and to display content according to your preferences.
A "cookie" is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. Balance Tech places both permanent and temporary cookies in your computer's hard drive. Balance Tech's cookies do not contain any of your personally identifiable information.
Our permanent cookies allow us to provide personalized features, such as automatically logging you into My support account. In order to use this feature, you must set your browser's preferences to allow permanent cookies. You will still be able to use the site if you block permanent cookies.
We also use temporary cookies (a.k.a. "per-session cookies") to improve the functionality and usability of our site. These temporary cookies are permanently erased from your computer as soon as you log off of our Balance Tech website or link to a different website from your parent browser window. In order to use Balance Tech, you must set your browser's preferences to allow per-session cookies (most Web browsers automatically accept cookies).
We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.
Links to Other Sites
Our site links to other websites that may collect personally identifiable information about you. Balance Tech is not responsible for the privacy practices or the content of those linked websites and will not transmit personally identifiable information about you.
Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
Balance Tech provides all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) if sent communications from us on behalf of our partners, and from us in general, after setting up an account.
To remove your contact information from all Balance Tech lists and newsletters, simply send an email to SUPPORT [email@example.com] Balance Tech with REMOVE in the subject line.
Questions regarding this statement should be directed to the following address:
Attn: Balance Tech